The first thing you should do is report the incident to the store manager or an employee. It is important that the incident be reported so that the incident is recorded and the store may provide you important information about any insurance and how to report a claim. An incident report is also helpful in recording the events which caused you to fall and preserve the date and time on which the incident occurred. Next, you should seek medical attention if you are hurt. If you are hurt, then you may want to speak with an attorney. These cases are very difficult in North Carolina due to contributory negligence. Insurance companies know this and they may try and deny your claim on this basis.